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July 27, 2017 All, International Business concern

Business organisation Meeting Cultures Around the World

Lisa Rodgers
Brand Author

How we conduct ourselves in meetings is important worldwide. If you have business organization in another country, it'due south a good idea to plan ahead. Know who yous are meeting with.  Learn strange customs to speedily build trust in your business relationships. Knowing the country's business etiquette can make or break a successful business meeting. With that in mind, we've compiled a list of some peculiarities of different business organisation cultures, so yous can be sure to leave the best impression on your new potential partners.

North American Meeting Cultures

Canada Meeting Culture: Planning and Protocols

Canadians are more directly than American and British people. A strong handshake and strong eye contact will immediately set everyone more at ease. Stand up at least two anxiety away. Chat should exist exchanged speedily. "How are you?" and "Nice to run across you" are fine. Other topics may be quick references to sports such as hockey, football, golf game, or tennis.

Do not compare Canada to the U.S. Exercise not discuss whatsoever personal topic. Do not talk about conflicts between French and English Canada. Do not wear whatsoever scent. This is important for men and women. Many Canadians take asthma or allergies. Avoid perfume, hairspray, shaving foam, and after shave lotion.

Canada is a bilingual country. Many meetings are in both French and English.  It is a good idea to have a translator present, if you don't speak either language. Your business organisation carte should accept both French and English translations. In the province of Quebec, the meeting will virtually likely exist entirely in French. Avoid speaking in a foreign language in the presence of others who don't sympathize what is being said, information technology is considered rude.

Be on time to a meeting in Canada. Punctuality is a priority.

U.s. Culture: Planning and Protocols

Many American meetings brainstorm with a handshake and a few minutes of small talk. Modest talk may be as polite as "How are you?", "How was your trip?" or in some locations, "How is your family?" The best responses are uncomplicated and said with a smile, "Fine, thank you. And y'all?", "Very nice", or "They're doing well. Thank you lot for asking".

It is non necessary to shake hands with everyone at the coming together. It is important to shake hands with the person conducting the coming together. If there is a large group of attendees, some Chairpersons will arrange for the attendees to introduce themselves. Simply give your name, your task title, and your company if yous're from an external organization.

Prior to the meeting, you may receive an agenda which in some companies is loosely followed. In other companies, the calendar may exist followed exactly. However, it is used more often than not to keep time, and so the meeting tin be concluded (finished) in a succinct (brusque) amount of time. Most meetings are set up for 1 hour. You lot may also receive a package of information before the meeting. Read through all materials and exist prepared to share ideas.

Americans want to hear your opinion. Speak up. Be direct. Information technology is ok to disagree. Junior employees may disagree with senior employees. This is accepted. It is a style to evidence their commitment to their company and may lead to promotion in some companies. In some companies, decisions are made at the height. Withal, in many companies today, decisions are made as a company. Anybody contributes.

Wearing apparel is much more than relaxed than in other countries. In some companies, business organization suits may be replaced past jeans or coincidental trousers, but simply on Fridays. Sometimes "Casual Fri" is used equally a fundraising event for a company's corporate giving projects. In other words, to have the privilege (honor) of wearing jeans on a Friday, 1 must pay $5. This money goes toward helping others.

Many companies permit their employees "paid fourth dimension off" to volunteer in their community. The employee is representing their company outside the office and tin build houses, read to young children, or plant a garden.

In other companies, such every bit those in the high tech industry, every day is casual. It is ok to inquire the company if they have a dress code. At your first meeting, a business organization suit is appropriate.

Latin American Meeting Cultures

Republic of costa rica Meeting Culture: Planning and Protocol

Costa Rica is a conservative state. A handshake is mutual. Costa Ricans desire to establish a friendly relationship. They will ask a few questions to get to know you. Expert topics include: children, history, and art. Fifty-fifty politics is a safe subject area in Republic of costa rica. Don't talk nearly personal criticism or religion.

Be on time to meetings. Costa Ricans are the most punctual people in Central America. If your coming together is set for the lunch hr, information technology is fifty-fifty more than important to be on time. Costa Ricans permit themselves but a short midday interruption. They do not linger over their meal like other countries in Fundamental America.

Print all business materials including concern cards in English and Spanish. Include titles on your business cards every bit titles are important. When speaking to someone from Costa Rica, apply their concern title. For case, a Ph.D or medico should be called Doctor, a lawyer should be called Abogado, and teachers are called Profesor.

Panama Coming together Civilisation: Planning and Protocol

Similar Costa Rica, titles are important and should be on business cards. Business concern cards should be printed in English and Spanish. As in Republic of costa rica, address (speak to) a person using their title. If they exercise not accept a professional title, then it is best to use Senor for Mr.; Senora for Mrs.; and Senorita for Miss. If you are meeting for the first time, a handshake is common. But old friends embrace.

Similar to N American countries, small-scale talk is traditional. Condom topics are family, hobbies, and sports. Practise not talk well-nigh politics, race issues, or the Canal Zone.

It is rare for women to be in positions of authority. Strange women should explain they are representing their company.

Argentina Meeting Culture: Planning and Protocol

Apparel to impress is the motto for concern in Argentine republic. Wear proper business organization attire such every bit a dark adjust and tie for men and for women nighttime suits or skirts and a white blouse.

At your first meeting, a handshake is common. Be confident. As in other countries, modest talk helps to create positive intentions. Safe topics in Argentina are soccer, history and culture, or dwelling house and children. Do not talk nigh religion or the Peron years.

In a more formal procedure than other countries, guests are escorted (taken) to their chairs after the initial greeting. The 2 senior executives are seated opposite each other. It is best to lean back in your chair in a relaxed way. Maintain eye contact, simply limit gestures.

Adapt meetings with top executives, they make the decisions. Meetings may last much longer than in other countries. At that place is not a rush to stop a coming together without everything negotiated. Argentines are excellent negotiators. They will not come to agreement too quickly or too easily. Brand sure all agreements are in writing.

Confirm meetings one calendar week in accelerate and exist on fourth dimension. When scheduling, be enlightened you lot must exist on time, simply your counterpart may be up to thirty minutes tardily. Information technology helps to take an Argentine contact to help you navigate business and government workings.

European Coming together Cultures

British Meeting Culture: Planning and Protocols

In many ways, American and British meetings are similar. Nevertheless, Americans are not as reserved as British people and may seem more forward or aggressive.

A lite but business firm handshake, a polite greeting and a smile will set a positive intention for the meeting. The British are more reserved and a handshake should be the only physical contact. Shake hands simply with the person conducting the meeting. It is not necessary to shake hands with everyone in the room.

Exist prepared to introduce yourself at a meeting with many attendees. A simple introduction offering your name, job title, and visitor yous represent if you are from another company. This exercise will be arranged past the Chairperson, the person who called the meeting.

Before the meeting, you lot may receive an agenda. This is to help guide the meeting, though it is loosely followed. The meeting may get off to a later showtime than otherwise suggested. Plan an extra 5 to ten minutes of look time just in example.

Meetings in U.k. are frequent and rarely finished with plans to action. Usually meetings are held, discussed, and adjourned (ended) with plans for another meeting.

French Meeting Culture: Planning and Protocols

The French are a very formal people. When meeting someone for the first time, they should be called Monsieur for Mr. or Madame for Mrs.  It is of import to introduce yourself using your start and last name or vice versa. You can also introduce yourself by maxim your terminal proper name first. Ex: "Information technology is a pleasure to meet y'all, Monsieur/Madame. I am (Last Proper noun), (FirstName) (LastName)".

While handshakes are common worldwide, the French have a lighter style. They shake easily with a light, delicate touch. This is opposite the stronger, firmer American handshake. Allow your business contact guide what fashion of handshake is acceptable. Keep pocket-size talk conversation professional person and practise not discuss your personal life or ask about your French business counterparts. Questions almost family are not proper in French republic.

Have business organisation cards printed in French on one side and the other in your native language. Write your family unit proper name (your last proper noun) in capital letters on your business organisation menu. Go along your cards in a professional person concern card case. France is nigh being "put together". Proper business attire, polite behavior, and accessories including your business card case should be tasteful.

At a business organization lunch or dinner, go along your easily on the tabular array and non in your lap. Business discussion does not begin until after dessert. The host will begin the business discussion.

Meetings tin be long and decisions are made at the top. Be patient. It is common for the French to ask a lot of questions and to interrupt. Practice not have offence. Interruption shows their involvement and is a positive sign.

Castilian Meeting Civilization: Planning and Protocols

When meeting someone for the beginning time, information technology is best to offer a handshake. If you have known your Castilian counterpart for some time, they may offering a kiss on each cheek. Be aware, the osculation is to the air while touching cheeks.

Personal relationships are of import in Espana and are the first step toward a successful meeting. Yous may be asked a lot of questions both personal and professional person. Getting to know you on a personal level, helps Spaniards decide to place their trust in you, your production, and your business. Yous can also ask the Spanish questions virtually their family or children. There is no political definiteness in Espana and about every topic is a safe topic.

Business concern meetings are relaxed, open, and agreements are flexible. Coming together presentations can be long. Be prepared. Get things in writing so decisions tin can become actions.

Be on fourth dimension to meetings. Be humble. If you can speak Spanish, speak Spanish at the meeting. If your Spanish is limited, begin speaking the little Spanish you practice know. This will go a long way in building a good concern relationship.

Asian Meeting Cultures

Japanese Meeting Culture: Planning and Protocols

It is often said, you lot only have a moment to make a good first impression. This is especially true in the Japanese business concern civilization. First meetings are the virtually important. Similar to the French coming together culture, Japanese business etiquette is formal.

Be polite, only avert familiar gestures as if you accept known the person for a long time. Exercise not milkshake hands. Do not pat anyone on the back or shoulder. Practise not ask questions near their personal or private life.

Business cards are one of the near important items to have when doing business in Japan. They should exist printed in Japanese on ane side and the other side in English language. If your native linguistic communication is not English language, for a business trip in Japan, information technology is appropriate to have information technology printed in English and Japanese merely. It is suggested to carry at least 100 cards for a 1 calendar week concern trip to Japan.

Practice not toss your business card. Nowadays your card belongings it with both hands and the Japanese language side facing upwards to the most senior executive bowing slightly. Take a Japanese business carte in the aforementioned manner, with both hands, and say "thank you".

Practise not forget to selection up a business carte du jour. To avoid offending anyone, it is best to immediately identify the card in your carrying case.

Arrive ten to xv minutes early for a meeting. It is polite to phone call and confirm you are on your way at to the lowest degree one hour in accelerate. The Japanese calendar is followed much more closely than other countries. Their tight schedules don't permit for lingering.

Do not seat yourself. Wait to exist seated. There is a process for which person sits on which side of the table.

Once seated, take a lot of notes. This not only shows interest, but too helps with questions later or if one party forgets what they promised in the meeting. Do smile, exist willing to learn, and ask a lot of questions about your client's company.

Chinese Meeting Culture: Planning and Protocols

When scheduling a meeting in China, be aware of their holidays. Try non to schedule a meeting during the Chinese New year's day. This usually falls at the offset of the year, January or Feb. Another holiday time to avoid is Golden Week in October. If plans are already made, exist enlightened many businesses volition be airtight. If unavoidable, bring a gift. It is a sign of respect and will be appreciated.

Unlike the Japanese civilisation, in the Chinese culture a proper handshake sets the tone for a positive meeting. Your handshake should be gentle, but business firm. Eye contact made, only held briefly. This is the first step toward establishing trust. The personal connection is extremely of import.

Be on time. Once the meeting begins, the focus is on edifice trust. The Chinese take time to make sure the decision their making is the right one. Like the Japanese, business cards are important. Have special business organisation cards printed. I side of the business organization card should be printed in Chinese and the other side, English. Nowadays your business card with both hands with the Chinese language side facing up.

In People's republic of china it is possible you will meet with middle managers who will report to the higher level executives. By treating everyone with respect, no thing their status, you are more likely to make a successful business deal. Focus on discussion. Be patient. Once the decision is made, information technology will be reported back to you.

The initial meeting is to get to know you, build trust, develop relationships, and establish yourself. A major decision will not happen at the first meeting. Exist aware of lucky (8) and unlucky (4) numbers and colors. "Yeah" may not mean the Chinese are in agreement and want to move frontward. Information technology may just mean they acknowledge what y'all're saying. It is all-time to adopt the Chinese culture of not trusting someone until they've proven themselves. If possible, hire a reputable translator to help in negotiations.

Russian Meeting Culture: Planning and Protocols

Business meetings in Russian federation are formal. Punctuality is expected from the company though you may exist kept waiting equally a testify of power. It is expected to ostend your attendance at the meeting both with the secretary and the person you're meeting. It is a expert idea to ask who volition be at the coming together, so y'all can accept a meeting of equals. In that location is little to no small talk. Similar to Latin American countries and Espana, information technology is proper to utilize professional or academic titles when addressing someone.

Status, relationships, and network are very important considerations when coming together professionals in Russia. Trust and loyalty is to a person, not a company or organization.

A meeting of equals will begin on time, but rather than postponing volition go on until everything has been discussed. Wait meetings to take longer than planned. Agendas are rare. Whoever is the about senior person sets the structure of the meeting by stating the topic and length of discussion. Individuals may contribute, but decisions or disagreements are conducted in private or not at all.

Decisions are made at the highest senior level. The boss makes the decisions alone and may or not may take into consideration recommendations or advice. Though meetings and determination-making accept a long time, action is important once a decision has been fabricated.

Indian Coming together Culture: Planning and Protocols

Present business concern cards when being introduced. They do not need to be double-sided as in other cultures. English language is an appropriate linguistic communication. Like many cultures, Indians want to get to know you and consider it rude to brainstorm a meeting immediately. However, they value personal infinite. Stand up an arm's length from a person. Safe topics for conversation include questions about family, interests, or hobbies. Don't refuse an offering of refreshment such as coffee, tea, or a soft beverage. Be aware your glass or cup will be refilled equally soon every bit it'south empty. If you lot don't want another drinkable, get out a little bit in your cup.

When scheduling a coming together, know decisions are made at the top. Endeavor to meet with the highest-level person available. Be prepared to reschedule as Indian counterparts may not show up for a scheduled meeting. Program on several visits earlier an understanding is made.

Be polite and patient, business organisation is slow and hard in Bharat. If an Indian counterpart says something "tin can't be washed", grinning and recapitulate your request.

Gestures are common in Indian civilisation, but can easily be misinterpreted. The Western greeting of waving a hand side-to-side for "hello" is understood in India as "no" or "go away". The Western "practiced-bye" manus and arm waved up and downwards is understood in India as "come hither". These ii gestures are considered rude in Indian culture.

Employ your right hand only to touch someone or pick something upwardly. The left hand is considered unclean. Avoid pointing with fingers. Point with your whole hand or thumb.

Feet are considered unclean. It is best not to cross your legs when sitting in a business meeting.

When an Indian moves their head in a figure viii—similar to a Western "no", this means "yes".

African Meeting Cultures

African Meeting Culture: Planning and Protocol

A handshake in greeting is common across Africa. In some countries, such equally Morocco, men hold their handshakes for a long time. In Kenya and S Africa, handshakes are more succinct equally in European cultures.

Morocco is the largest city in Africa and is the hub of business and finance. Greatly influenced by the French, their business concern language is French, not English. Moroccans value personal relationships and who yous know is more important than what you know. Personal relationships go hand-in-mitt with hospitality. You'll likely be served mint tea at your business coming together. Courtesy and formality are pillars of the business concern culture.

Avoid scheduling meetings on Friday at 11am and 3pm. These are prayer times. Ramadan is another time to avert every bit Muslims fast—they do non swallow or drink during the 24-hour interval.

Exist on time, but you may have to look. Be aware your meeting may be interrupted. Moroccans have an "open door" policy. Anyone can come in at any time to enquire questions or gain approval on a project or document. If a divide discussion begins, you tin bring together in, simply allow your host to render to the original topic of discussion.

Similar to Asian and Russian cultures, senior executives make the decisions. All the same, dissimilar Russian cultures merely similar to Asia, they make their decisions based on recommendations from the grouping. Haggling is role of the culture, fifty-fifty in business. Decisions have time. Don't push button.

Concern cards are not necessary as they are in other cultures. Only, if yous desire to give your card accept ane side printed in French or Arabic and the other in your native language. Present the bill of fare with the French or Arabic language side upwardly.

Due south Africa Meeting Civilisation: Planning and Protocol

Dress appropriately. Merely African women clothing a sari. In the cities, many South Africans accept adopted western dress.

Meetings may be held in a good eating house for lunch or dinner. A handshake is a common greeting. Apply titles and terminal names when addressing people. Business organisation cards are accepted and exchanged, only there is no special mode to requite or receive a business card.

When scheduling, appointments tin exist fabricated as early on as 9a.g. Business dealings are relaxed and casual. Be patient. Don't rush. South Africans want everyone to feel they got a skilful bargain; a "win-win" situation.

United Arab Emirates Meeting Culture: Planning and Protocol

Dress modestly. Near of the body should exist covered. Practice not try to wear native habiliment. They may find it offensive. Men should wear a jacket and necktie, a long-sleeved button up shirt buttoned to the collar. Avert jewelry around the neck. Women should wear clothes with loftier necklines, sleeves to the elbow or wrist, and ankle-length or mid-calf skirts. Avoid pants or pantsuits. Exist enlightened shoes are often removed earlier inbound a building. Exercise as your host does.

Let your host or counterpart to make the first move and begin the greeting. Men shake hands with men. A more traditional greeting is for men to agree each other'south right hand, placing the left mitt on the other's right shoulder and exchanging kisses on each cheek. If a businesswoman is present, she should wait for the man to offering his hand in greeting.

When you sit, do not cross your legs. To evidence the lesser of your shoe or foot is offensive.

The safest topic is sports. Practice not discuss women, even if information technology relates to a family member. Also, avoid the topic of Israel. When scheduling a meeting, endeavour to avoid Friday. This is the day of rest in Muslim countries. Prior to the meeting, it is a proficient idea to get the names of the attendees (in English) and how they are addressed.

Communication is slow and often interrupted. "Yeah" is non a confirmation, information technology is closer in pregnant to "possibly". Avoid asking a lot of questions. You will be considered less important. You practice not demand to fill up the silence. The decision maker is oftentimes silent and more interested in observing.

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Key Takeaways:

Dress accordingly. In full general, men should dress in dark suits and be well-clean-cut. Pilus trimmed. Women should dress conservatively. A practiced rule of thumb is a night pant adapt or skirt with a white blouse. In Muslim countries, sleeves should be to the wrist and skirts past the knees.

Shake hands and brand eye contact.

In most cultures, it is proper to make pocket-size talk. Ask getting to know you questions.

Always accept business cards. In nearly cases, print one side in English and the other in the language of the country visiting.

Hire a translator, if needed.

Be aware it may take several meetings before decisions are made or agreements reached.

Sources

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http://www.worldbusinessculture.com/Business-Meetings-in-Britain.html

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http://world wide web.thelocal.fr/20130304/top-x—french-business concern-etiquette

http://www.strongabogados.com/business-culture.php

http://www.venturejapan.com/japanese-business concern-etiquette.htm

http://news.ewmfg.com/blog/12-tips-for-mastering-chinese-business organisation-etiquette

http://businessculture.org/blog/2014/07/13/business-meeting-etiquette-in-russian federation/

http://world wide web.dummies.com/careers/business-skills/etiquette-concerns-for-african-business-trips/

http://world wide web.international-business concern-etiquette.com/besite/africa.htm

http://acad.depauw.edu/~mkfinney/pedagogy/Com227/culturalportfolios/Morocco/Business.html

http://www.cyborlink.com/besite/uae.htm

http://www.ediplomat.com/np/cultural_etiquette/ce_in.htm

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